Staffing, Service Desk & Security
What We Do
Staffing
Access a changing mix of in-demand talent when you need them and how you need them with PCN Staffing solutions.
PCN knows how to deliver core IT services and strategic IT projects. We developed a structured recruiting process with deep pipelines and rigorous vetting to source top of the line talent who can join a project in motion and provide support for critical initiatives without missing a beat. Put our experience to use to find the talent with the right skills, at the right time, and in the right place.
Let us help you find the right mix of talent critical to your program’s success.
Service Desk
Deliver superior user experiences with PCN's proven ITIL-Based Service Desk capability.
PCN has extensive experience delivering value in complex multi-vendor ecosystems by collaborating and coordinating among business functions and with other vendor partners. Our agents listen and engage as they care for your users. Our managers continuously improve service based on customer feedback and manage change with stakeholders.
Learn about how a PCN Service Desk can serve the unique requirements of your users.
Security
GRC (Governance, Risk, and Compliance)
Develop scalable programs that strengthen your security posture and provide assurance that risk is being managed according to policy.
PCN’s Security – GRC services help you protect your organization’s critical assets by assessing and developing a risk-based roadmap to mature your security program and practices.
Discover how our Security – GRC services help you defend your organization from evolving cyber threats.
What Our Customers Say
-
![]()
“Your team helped us find the right technical resources as we needed them. We appreciate the partnership across projects and over time.”
PMO Manager, National Railway
-
![]()
“Service quality makes a big difference to our user base. Your agents really care about understanding what is being requested and delivering against committed SLAs.”
Client Executive, Government IT Prime Contract Holder
-
![]()
“The Vulnerability Management program you helped our security analyst stand up has made a big difference in our security posture.“
CISO, State Agency
True Partners in
Change
Staffing
Service Desk
Security
PCN is a leader in transformative, tech-enabled IT services. We are a trusted partner in digital transformation because we are committed to simplifying the management and control of complex technology environments. From our VAR and IT service roots to becoming a global leader in managed DDI, we continually innovate to meet the evolving demands of the digital landscape.
Our people-centric approach translates to sustainable customer outcomes – we invest in the skills and expertise of our people, they keep us on top of current technology trends and threats, and our customers reap the benefits.
