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CHANGES WITHIN SLA

200+

YEARS OF DDI EXPERIENCE

300+

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Managed DDI Showcase

Whether you are looking for fully managed service outcomes or spot consulting support, need to refresh your equipment or an assessment of how your DDI solution stacks up in support of business initiatives, you are in the right place. With a strategic focus on DDI services and technology, organizations rely on PCN’s proven DDI Migration, Monitoring and Management tools and count on our OEM independent Consulting and Assessment Services.

OUR SERVICES

Our Core Competencies

Complex and Distributed Operations

Automation & Integration

Security, Risk, Incident Analysis and Consulting

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What Our Customers Say

"PCN has been remarkably flexible to work with. They bring a real "partner" mentality to our engagements."
Gobal Solution ArchitechtTier 1 Global Service Provider
"PCN's service is outstanding. Their commitment to their customers Is far above others in the IT service industry."
Third Party Vendor ManagerTier 1 Global Service Provider
"PCN engineers are quick to share their expertise and offer solutions to issues. They unwavering focus on providing the best service possible."
Delivery ExecutiveTier 1 Global Service Provider
"Thank you for all your support. We greatly appreciate how consistently PCN provides tier 1 and 2 service desk support!"
Director, Network InfrastructureState Government Agency
"We truly appreciate the expertise contributed to team deliverables throughout this engagement!"
Director, Core Technology InfrastructureGlobal Pharmaceutical Company
"PCN's assessment of our DDI environment provided a comprehensive understanding of our environment, processes, and needs. We are now in a position to better plan for future requirements in our technology roadmap."
Project Manager - ITS Strategic InitiativesGlobal Financial Service Provider
"Your portal automation has reduced costs and allowed for self service. We rely on your architects and technical operations team and appreciate how knowledgeable and willing to help they always are providing managed services for our BlueCat Network solution."
VP Infrastructure TechnologyGlobal Retailer
"PCN resources have made a real difference to our organization over the years. They deliver technically and fit well culturally. Your delivery management makes a real difference ensuring our business needs are met."
Director Information TechnologyNational Transportation Provider
"The entire PCN team ROCKS! I have recommended your company for future engagement on all Infoxblox transitions! Thank you!"
Solution ArchitechtTier 1 Global System Integrator
"Thank you for your partnership! The difficult to find technical resources you provide integrate well in our team. We appreciate the best practice development they contribute and have used more broadly throughout our organization."
Client ExecutivePrime Government IT Contract Holder
"PCN’s support analysts provide essential internal customer support 24 hours a day, 5 days per week of critical applications. Your service commitment to our lines of business and how well you train your team differentiates PCN! from other service providers."
IT Application Support ManagerNational Transportation Provider
"The risk assessment performed was an important first step in the process of becoming fully compliant to regulatory requirements."
Security ManagerState Agency
"PCN is driving forward our NIST -800-53 implementation. Their cyber security expertise is helping us strengthening our defenses against bad actors."
CIORegulatory Agency
"PCN engineers are a great operational team to work with. They are adaptable, knowledgeable and always willing to step up and support the customer. I appreciate the vast and varied expertise you bring to the complex change management sphere as our trusted partner."
Project ManagerGlobal Energy Provider
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