Your internal customers are some of your most important. Ensuring that business users can quickly and efficiently perform daily tasks and have support when something goes sideways is important, especially because those business owners ultimately support your end customer. By ensuring responsive and knowledgeable service desk support, you are building a professional and ‘always on’ culture based on customer service.
Our expertise includes:
- ITIL Service Desk Standup and Support
- Enterprise Application Support
- SAP Applications Support
- Support Mobile Devices (iPads, iPhones, and Blackberry devices)
- MS Exchange Services
- Microsoft Suite Services
- Service Desk Ticketing/ E-Bonding
- Security, SLA, Availability and Capacity Management
Contact us for more information about our Service Desk experience and capabilities.