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PCN Attends The City of Philadelphia 2015 Innovation Summit

PCN attended The City of Philadelphia’s 2015 Innovation Summit on Wednesday, February 18th at the Philadelphia Convention Center. The summit, also referred to as “Philly Innovates”, was hosted by Mayor Michael Nutter in partnership with Salesforce and primarily discussed and uncovered how the City of Philadelphia will use technology in the future to enhance customer service and citizen engagement.

Katrin Hillner, Devon Jones, and Sam Levy represented PCN at this event. In the presentation, the city government’s rolled out a “one City, one customer” vision. Several speakers discussed Philadelphia’s recently updated 311 system, which “delivers services across social media, mobile devices, on the web and via phone call or in-person visits to the service center.” Speakers included: Rich Negrin, City of Philadelphia Managing Director, Rosetta Lue, City of Philadelphia Chief Customer Service Officer, Adel Ebeid, City of Philadelphia Chief Innovation Officer, Vivek Kundra, Executive Vice President of Salesforce Industries, and Charles Ramsey, Commissioner of the Philadelphia Police Department.

 

Contact: PCN Marketing

Phone: (267) 236-0015

Email: Marketing@PCN-inc.com

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