Managed Services

Our customers rely on PCN Managed Services for higher quality, more stable and cost effective delivery of critical IT services. As technology has become increasingly specialized and complex, even organizations with internal IT departments have found that specialized, business-critical systems require an expanding share of IT time and budget – to the detriment of IT support for day-to-day business functions. At the same time, companies are finding that IT generalists do not have the experience and know-how to effectively manage these technologies, resulting in system instability and even failure.

Our world-class IT professionals deliver business critical services using process methodology that incorporates industry best practices, including PMI and ITIL. And our Quality Management System is ISO 9001 and TL 9000 certified.  PCN provides access to best in class tool sets, hardware, software and niche technology expertise to meet the challenges of scaling and managing Information Technology infrastructure while effectively reducing costs.

Whether you are looking for the expertise and focus of a knowledgeable and proactive Network Operations Center (NOC) or a comprehensive and flexible set of a-la-carte IT managed services to choose from, PCN can help you.   We will tailor our services to meet your individual needs providing the flexibility to source solutions while creating an integrated partnership that delivers what matters most to your business.

PCN expertly navigates infrastructure, security, change management and process controls associated with deploying complex IT solutions, delivering relationship-based engagement processes, flexible service models and cost savings. PCN allows you to mitigate risk and ensure security utilizing expertise and agility to implement and manage the infrastructure your mission critical business applications depend on.

Managed Services include:

  • Desktop Deployments/Refresh
  • Managed Desktop Services
  • Hosting Implementation, Management, and Monitoring Services
  • Virtualization Implementation, Management, and Monitoring Services
  • Network, LAN/WAN Infrastructure Implementation, Management, and Monitoring Services
  • Managed infrastructure as a service
  • IT Help Desk
  • Microsoft Cloud Services Partner
  • Tokenless multi-factor authentication services
  • Certified ISO 9001/TL 9000 quality services
  • Managed Secure /File Transfer Protocol services (sFTP/FTP)

Contact us for more information about our managed services.