The explosive proliferation of IP based technologies –cloud, the Internet of Things (IoT), VOIP, cameras, tablets, smart phones, computers, IPv6, thermostats, doorbells, sensors and RFID– means DDI management has become a complex and demanding discipline, requiring subject matter expertise and time tested daily, weekly, and monthly management practices. Rock-solid centralized managed DNS, DHCP, and IPAM (DDI) services and control of your DDI infrastructure is crucial to your business’s success and security, but poorly managed DNS, DHCP, and IPAM (DDI) services and infrastructure means you will be unprepared to meet business demands today and in the future; further, your organization will be vulnerable to pervasive and persistent security threats. PCN provides the DDI managed service expertise, industry-leading tools, and quality best practices to deliver the precise solution your systems require to run efficiently and securely, allowing you and your IT team to focus on your core business needs.
Our Managed DDI Services provide:
- Managed Take-Over (MTO) of Current DDI Environment
- Provision and Implementation (Managed Take-Over, Transition, Transformation, and Migration)
- Network Operations Center Support (Tier I/Tier II/Tier III)
- DDI Trained Project Management
- Design and Build for any DDI OEM platform
- Migration and Transformation to and from any DDI OEM platform
- MACDs (Moves, Adds, Changes, Deletes)
- Configuration and Change Management
- Patch and Upgrade Management
- Performance and Capacity Management Reports
- Multi-OEM lab environment
- DDI Self-Service Portal for BAU and Complex Automation
- DDI Monitor and Drones
- 24×7 Incident Management
- Network Operations Center Integration
- Security Operations Center Integration
- Ticket eBonding
- Flexible Financial Models – Operational Expenditure and Capital Expenditure sourcing of new DDI Infrastructure
- Asset Management
- Service Level Agreement and Service Level Objective backed service performance
- Managed Logistics
- OEM & RMA Liason
- Partnerships with leading OEMs (Infoblox, BlueCat, BT, Nokia, NS1, etc)
- Partnerships with leading MSPs (Verizon, Unisys, IBM, ATT, etc)
Contact us for more information about our managed DDI Services.